What is assessed during a cost-benefit analysis in information systems?

A cost-benefit analysis in information systems is primarily focused on evaluating the costs associated with an IT investment against the potential returns that the investment is expected to generate. This process involves a detailed examination of both direct and indirect costs, such as purchasing hardware and software, training personnel, and ongoing maintenance. It also assesses the expected benefits, which can include increased efficiency, improved productivity, or enhanced decision-making capabilities.

This analysis enables organizations to make informed decisions about whether to proceed with a project based on the financial viability of expected gains compared to expenses. By quantifying these factors, stakeholders can evaluate whether the investment aligns with the strategic goals of the organization and whether it is likely to deliver value.

While aspects like risk management, feasibility of implementation, and organizational communication structures are important in the overall project assessment and planning, they do not form the core of what a cost-benefit analysis aims to determine. The central objective here is to clearly articulate and quantify costs alongside potential financial returns, making option C the most relevant answer.