Which of the following is NOT typically a part of digital transformation?

Staying solely with paper-based processes is not typically part of digital transformation because digital transformation aims to leverage digital technologies to enhance processes, improve efficiency, and create better customer experiences. In contrast, paper-based processes represent a traditional approach that lacks the interactive and efficient capabilities offered by digital solutions.

The other options highlight key aspects of digital transformation. Legacy system upgrades are often necessary to bring outdated systems into alignment with new technologies. Improving customer interactions is central to many digital transformation initiatives, as organizations strive to meet the evolving needs and expectations of customers in a digital-first world. Data analytics integration helps organizations make informed decisions by analyzing large volumes of data, a crucial component of leveraging technology for business growth.